At World of Silver, we understand that you may sometimes need to cancel an order. This Cancellation Policy explains when an order can be cancelled and how refunds are handled.
Orders may be cancelled only before they are dispatched.
If you wish to cancel your order, please submit a cancellation request using the cancellation option/link provided in the order confirmation email.
Cancellation requests are manually reviewed and acknowledged by World of Silver. An order should not be considered cancelled until you receive confirmation from us.
There is no cancellation fee for orders successfully cancelled before dispatch.
Once an order has been dispatched, it cannot be cancelled through the normal cancellation process.
If a dispatched shipment is refused or otherwise returns to World of Silver, the order will be treated as a returned shipment rather than a pre-dispatch cancellation.
In such cases, any applicable refund will be processed after the product is received back by World of Silver and is subject to deductions for:
The product must be received back by World of Silver in an acceptable condition for the refund to be processed.
For an order that is successfully cancelled before dispatch, the applicable refund will generally be processed within 3–5 days.
Refunds will be processed through the applicable payment/refund mechanism associated with the original prepaid order.
If you submit a cancellation request after your order has been dispatched, the cancellation request will not stop the shipment.
If the shipment subsequently returns to World of Silver, the refund process will begin after the returned shipment is received and the applicable deductions described above are determined.
To request cancellation, use the cancellation link provided in your order confirmation email.
Please provide your order number when contacting us so that we can locate your order quickly.
WhatsApp: +918214243010
Phone: +918214243010 / +917676582830
Email: worldofsilver3010@gmail.com
Our customer support team operates:
Monday to Saturday: 10:00 AM – 7:00 PM
We usually respond within 6 hours during support hours. Messages received outside our working hours may take up to 24 hours to receive a response.
Because orders may be dispatched on the same day or the following day, we recommend submitting cancellation requests as soon as possible after placing an order.
Submitting a cancellation request does not by itself guarantee cancellation. Cancellation is effective only after World of Silver manually acknowledges and confirms the request.
If the order has already been dispatched before the cancellation is confirmed, the order will be subject to the post-dispatch provisions of this policy.
For questions regarding order cancellations or refunds, please contact:
World of Silver
No. 51, Opposite Sri Anjaneyaswamy Temple,
D. Devaraj Urs Road,Mysuru, Karnataka – 570001, India